Joseph Glaspie

Orchestration Delivery

• Efficiency Improvement & Cost Reduction: Spearheaded the development of an automated Deployment Orchestration system utilizing Terraform Cloud (TFC) and Golang, reducing cloud resource expenses. Enhanced software delivery speed and efficiency through the integration of a CI/CD pipeline using Buildkite.
• Application Development & User Management: Created and presently maintains a self-service TFC onboarding application using Buildkite and Golang, significantly streamlining the onboarding process and improving overall user experience.
• Security & Compliance: Assisted in upholding SOC2 compliance by maintaining ArgoCD instances for multiple Kubernetes clusters and implementing Open Policy Agent (OPA) Gatekeeper policies, thereby reinforcing organizational commitment towards security and data protection.

Domain Administration & Cloud Infrastructure

• Cloud Cost Optimization: Automated unused disk resources reporting across 30 subscriptions in Azure, saving $15K/month.
• Security & Access Control: Planned, designed and deployed security measures to protect 250,000+ user accounts from privilege escalation via PowerShell.
• Cost Reduction & Efficiency: Reduced TCO by $500K and reduced person-hours by 200 in 2017 by gathering rightsizing stats with RESTful calls, SQL queries, OMS query language and PowerShell.
• Enterprise Security Implementation: Identified and resolved system deficiencies in over 25K non-encrypted corporate workstations by upgrading Microsoft Bitlocker Administration and Monitoring (MBAM) from a single stack to multitiered geographically load-balanced solution.

• PureFlex/Director (2013-2015): Enterprise support for Flex System Manager and IBM Systems Director to over 25 countries and geographical locations.
• SAN Specialist (2012-2013): IBM Certified Specialist - Midrange Storage Technical Support V3. Advanced troubleshooting with TPC, XIV, DS series storage products, and Brocade/IBM OEM Fibre Channel Switches.
• Microsoft Enterprise (2011-2012): Earned MCITP 2008 Enterprise Administrator. Produced over 500 comprehensive action plans and trained junior engineers in VSS, Cluster, Active Directory, and DNS problem resolution.

• Business Growth & Development: Integral in starting a new business that grew from its first customer to a $300K/year company with thousands of customers.
• Client Acquisition & Retention: Through persistent networking found and brought onboard a stream of new individuals and small businesses who remain with the company today.
• Infrastructure & Support: Setting up monitored backups, VPN clients, PoE, and LANs. Troubleshooting and supporting Windows Server 2008.